Sustainability and Quality
Act responsibly. Deliver effectively.
As a provider of time-critical B2B express and innight logistics, we bear responsibility for the environmental and social impact of our services. We see sustainability not as an add-on, but as an integral part of our operations.
Our aim is to design transport solutions that are efficient, reliable, and responsible - especially where high volumes and complex operational requirements come together. In doing so, we consciously focus on the levers that we can realistically influence: transport processes, energy use, working conditions, and ethical business conduct throughout our value chain.
Our CSR approach is embedded in the mission of Groupe STERNE and is implemented by us in an operational, measurable, and practical manner. Concrete goals, clear responsibilities, and verifiable progress are at the heart of this approach.
Would you like to find out more? You can find all the answers in the following PDF:
You can find out more about our overarching mission and goals for 2030 in the Groupe STERNE Mission Report:
Mission Report Sterne Group
Certified Quality
Reliable logistics solutions require the utmost care, quality consciousness, and risk management. Therefore, we focus on the holistic and process-oriented consideration of quality management, environmental protection, health, and safety. This enables us to efficiently assess and sustainably improve services and products. We achieve this through internal audits, management reviews, and certifications such as DIN EN ISO 14001. Our commitment to quality, safety, and environmental protection is evident in our DIN EN ISO 9001 certification since 1994.
Since 2024, we have also been certified according to DIN EN ISO 50001 for energy management systems – another milestone on our path to the highest quality and sustainability standards. The certification under DIN EN ISO 50001 is particularly significant for us as a transport service provider, as it demonstrates our commitment to a sustainable and energy-efficient future. By optimizing our energy management, we not only contribute to reducing our CO₂ emissions but also continuously improve our operational processes.
You can find our Integrated Management System (IMS) principles here.
Customer satisfaction is central to quality management. It starts with order acceptance at nox. Our six locations, staffed with dedicated customer service representatives, serve as the interface between operational daily business and specialized departments. They provide timely and straightforward support to our customers.
EcoVadis: Silver standard for our sustainability
With a score of 78 out of a possible 100 points, we were reassessed by EcoVadis at the end of 2025 and awarded Silver status. This places us among the top 15% of companies evaluated worldwide.
Compared to the previous year, we improved our score by a further 4 points. At the same time, our position within the rating reflects that both the requirements and the overall performance level among assessed companies have continued to increase.
We achieved particularly strong progress in the areas of environment, sustainable procurement, as well as labor and human rights. This development underlines that we are continuing to advance our sustainability initiatives operationally and embed them across our organization.
Our ambition remains unchanged: we aim to continuously improve our performance and further strengthen and expand our leading position within our competitive environment.
Further information about our EcoVadis rating as well as our official recognition page can be found here: https://recognition.ecovadis.com/MpKhyIKwQkaRmMlRaFM-_g
